Payment

Payment information

At Thomas-Krenn, you have the choice of several different payment options. This article explains what these are and how they impact shipping.  

Advance payment

After checking your order, we send you an advance payment invoice that doubles as your order confirmation. Upon receiving payment, we will approve your order for production and ship the goods generally within a single day. 

Our recommendation: If you need your goods as soon as possible, we recommend payment via COD or PayPal.   

 

Cash on delivery (COD)

If you select the COD payment option, you will be required to pay the commissioned service provider in cash on delivery. This can result in fees, which vary depending on the service provider. Payment on delivery is only possible up to a certain amount (for instance UPS: payment on delivery up to € 2,500 gross). 

Our recommendation: This payment type is recommended when you need your goods as quickly as possible.
 


PayPal

A fee of 1.5% of the purchase price will apply for this type of payment. As soon as we have received the payment, your goods will be prepared and shipped. You will receive a PayPal invoice from us, which also acts as your order confirmation. 

Our recommendation: If you want to receive your goods as quickly as possible, we recommend this payment method. This method allows us to receive the invoice amount as quick as possible and can therefore immediately begin with assembling your products. Alternatively, you can choose payment via COD.  
 


Purchase on account

A prerequisite for this payment type is a positive credit assessment, which can take a few days to process. Please note that the credit assessment is valid for one year. Once a positive credit assessment has been received, your products will be assembled and shipped. Upon receiving the goods, please transfer the invoice amount to the specified account within the payment period.

Our recommendation: If you want to receive your goods as quickly as possible, we recommend paying via PayPal or COD.  
 


SEPA Business to Business Direct Debit Scheme

A prerequisite for this payment type is a positive credit assessment, which can take a few days to process. Please note that the credit assessment is valid for one year. After the order, we will send you a blank mandate that both you and your bank must sign and send back. Once we have received the completed mandate, you order will be processed and shipped. The invoice amount will be debited from your account when due. This can take a few work days.

Our recommendation: If you need your goods as soon as possible, we recommend PayPal or COD. If you would like to pay via the SEPA Business to Business Direct Debit Scheme in the future, please let us know in advance and we will arrange the necessary formalities.   
 


Server leasing

Upon completing your order, you will receive the original leasing contract. Once the legally signed contract has been received by us, we will approve the order and ship the ordered goods.

Please note that a one-time processing fee is due for the leasing payment method. The amount of this fee is stated in the contract.


Our recommendation: If you need your goods as soon as possible, we recommend payment via COD or PayPal. If you would like to regularly lease from us, we can arrange all of the formalities in advance. Simply inform us of this desire.

 


Cash on pick-up

With this payment type, you pick up your goods at our headquarters in Freyung and pay in cash. We will provide a receipt and you immediately receive your goods If you need your goods as quickly as possible, we recommend paying via PayPal or COD. In both cases, we receive the invoice amount as quick as possible and can therefore more quickly begin processing your products.     
On the whole, you can always pay on account at Thomas-Krenn. The only prerequisite is a positive credit assessment.

In order to process your order as quickly as possible, we recommend that you inform us if you wish to regularly pay on account. We would then take care of the formalities in advance, which will save time for your next purchase.   

 

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