BNXT NVM - failed to get mac address

System: Proxmox Ceph HCI (All NVMe) v2

OS: Proxmox VE (Debian Based)

Problem: beim Updaten der Firmware der Broadcom-Netzwerkkarten, kommt es zum Fehler "failed to get mac address" - ein Firmware-Update kann nicht durchgeführt werden

Fehler-Code:

Tue May 2 14:29:41 2023 DEBUG:Broadcom Management Utility Version v225.0.130.0
Tue May 2 14:29:41 2023 DEBUG:driver_type = 2
Tue May 2 14:30:16 2023 DEBUG:ushi device[0] = 0000:43:00.1
Tue May 2 14:30:16 2023 ERROR:Error: Command response failed on dev: 0x43:0x0.0x1 cmd:0xfff1 status:0x3 add_status: 0x1
Tue May 2 14:30:16 2023 DEBUG:enp67s0f1np1(0x0:0x43:0x0:0x1): NVM option 1(MACAddress) failed.
Tue May 2 14:30:16 2023 ERROR:enp67s0f1np1(0x0:0x43:0x0.0x1) : Failed to Get Base MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f1np1(0x0:0x43:0x0.0x1) : Failed to Get Permanent MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 DEBUG:enp67s0f3np3(0x0:0x43:0x0:0x3): NVM option 1(MACAddress) failed.
Tue May 2 14:30:17 2023 ERROR:enp67s0f3np3(0x0:0x43:0x0.0x3) : Failed to Get Base MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f3np3(0x0:0x43:0x0.0x3) : Failed to Get Permanent MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 DEBUG:enp67s0f0np0(0x0:0x43:0x0:0x0): NVM option 1(MACAddress) failed.
Tue May 2 14:30:17 2023 ERROR:enp67s0f0np0(0x0:0x43:0x0.0x0) : Failed to Get Base MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f0np0(0x0:0x43:0x0.0x0) : Failed to Get Permanent MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 DEBUG:enp67s0f2np2(0x0:0x43:0x0:0x2): NVM option 1(MACAddress) failed.
Tue May 2 14:30:17 2023 ERROR:enp67s0f2np2(0x0:0x43:0x0.0x2) : Failed to Get Base MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f2np2(0x0:0x43:0x0.0x2) : Failed to Get Permanent MAC
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f1np1(0x0:0x43:0x0.0x1): Link Speed failed : 3
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f3np3(0x0:0x43:0x0.0x3): Link Speed failed : 3
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f0np0(0x0:0x43:0x0.0x0): Link Speed failed : 3
Tue May 2 14:30:17 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:17 2023 ERROR:enp67s0f2np2(0x0:0x43:0x0.0x2): Link Speed failed : 3
Tue May 2 14:30:17 2023 DEBUG:metadata_url =
https://docs.broadcom.com/docsearch/PCI-ID=14e4:1751:14e4:5425

Tue May 2 14:30:17 2023 DEBUG:FW version from url = 225.1.95.0
Tue May 2 14:30:17 2023 DEBUG:Device ens1f0np0 : Installing package file BCM14e41751.pkg
Tue May 2 14:30:17 2023 DEBUG:Broadcom Management Utility Version v225.0.130.0
Tue May 2 14:30:17 2023 DEBUG:driver_type = 2
Tue May 2 14:30:52 2023 DEBUG:ushi device[0] = 0000:43:00.1
Tue May 2 14:30:52 2023 ERROR:Error: Command response failed on dev: 0x43:0x0.0x1 cmd:0xfff1 status:0x3 add_status: 0x1
Tue May 2 14:30:52 2023 DEBUG:enp67s0f1np1(0x0:0x43:0x0:0x1): NVM option 1(MACAddress) failed.
Tue May 2 14:30:52 2023 ERROR:enp67s0f1np1(0x0:0x43:0x0.0x1) : Failed to Get Base MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f1np1(0x0:0x43:0x0.0x1) : Failed to Get Permanent MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 DEBUG:enp67s0f3np3(0x0:0x43:0x0:0x3): NVM option 1(MACAddress) failed.
Tue May 2 14:30:53 2023 ERROR:enp67s0f3np3(0x0:0x43:0x0.0x3) : Failed to Get Base MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f3np3(0x0:0x43:0x0.0x3) : Failed to Get Permanent MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 DEBUG:enp67s0f0np0(0x0:0x43:0x0:0x0): NVM option 1(MACAddress) failed.
Tue May 2 14:30:53 2023 ERROR:enp67s0f0np0(0x0:0x43:0x0.0x0) : Failed to Get Base MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f0np0(0x0:0x43:0x0.0x0) : Failed to Get Permanent MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 DEBUG:enp67s0f2np2(0x0:0x43:0x0:0x2): NVM option 1(MACAddress) failed.
Tue May 2 14:30:53 2023 ERROR:enp67s0f2np2(0x0:0x43:0x0.0x2) : Failed to Get Base MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f2np2(0x0:0x43:0x0.0x2) : Failed to Get Permanent MAC
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f1np1(0x0:0x43:0x0.0x1): Link Speed failed : 3
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f3np3(0x0:0x43:0x0.0x3): Link Speed failed : 3
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f0np0(0x0:0x43:0x0.0x0): Link Speed failed : 3
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:enp67s0f2np2(0x0:0x43:0x0.0x2): Link Speed failed : 3
Tue May 2 14:30:53 2023 DEBUG:metadata_url =
https://docs.broadcom.com/docsearch/PCI-ID=14e4:1751:14e4:4250

Tue May 2 14:30:53 2023 DEBUG:FW version from url = 225.1.95.0
Tue May 2 14:30:53 2023 DEBUG:Device enp67s0f0np0 : Installing package file BCM14e41751.pkg
NetXtreme-C/E/S Controller #1 is being updatedTue May 2 14:30:53 2023 ERROR:Device not responding. Please use the recovery option.
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:53 2023 ERROR:bnxt_nvm_save_mac: Failed to Get MAC Address for Device 0000:43:00.0
Tue May 2 14:30:53 2023 ERROR:Device not responding. Please use the recovery option.
Tue May 2 14:30:53 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:54 2023 ERROR:Device not responding. Please use the recovery option.
Tue May 2 14:30:54 2023 ERROR:pci_init failed with status 3
Tue May 2 14:30:54 2023 ERROR:BCM14e41751.pkg: Install error FAILURE
Tue May 2 14:42:35 2023 DEBUG:Broadcom Managemen

Ursache: ist eine P425P Broadcom Netzwerkkarte UND eine N425G Broadcom Mezzanine-Netzwerkkarte verbaut, kommt es zu besagtem Fehlerbild.

Lösung: N425G ausbauen, P425P updaten, N425G einbauen - danach funktioniert das FW-Tool mit beiden Netzwerkkarten gleichzeitig.

Autor: Jonas Sterr Ich beschäftige mich mit den Themen Software Defined Storage, Proxmox Virtualisierung auf Basis von KVM, QEMU & Ceph im Produktmanagement der Thomas-Krenn.AG in Freyung. Proxmox ist meine absolute Leidenschaft und ich freue mich gerne über Kontaktanfragen und einen Austausch auf LinkedIn.