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Troubleshooting > Command Logging

Command Logging
All changes that are made to RAID configurations using 3DM or CLI are automatically stored in a special log file, tw_mgmt.log. This log can be helpful to AMCC technical support for troubleshooting problems with your RAID controller and units.
Under Linux, tw_mgmt.log is in the /var/log directory.
Under Windows, tw_mgmt.log is in the 3DM2 installation directory if 3DM2 is installed on your system. If 3DM2 is not installed, the log file is in the home directory of the current user.
When you install 3DM, you are given the option of turning Command logging on or off. If you later want to disable it, you can do so through the CLI. (For details see the 3ware SAS/SATA RAID Controller CLI Guide.)
There are other logs that may be useful to technical support. For instructions in how to collect the system logs, see http://www.3ware.com/KB/article.aspx?id=15123.

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