Get the Help You Need, When You Need It!

Support requests – Need to get in touch with the right service technician?

The following hotline numbers should help:

 

Partner

Availability

Countries

Telephone number

Support

24 h

DE, UK

+49 8551 9150 - 50

Consulting

Mon. - Thurs. 7:00 am - 6:00 pm

Fri. 7:00 am - 3:30 pm

DE, UK

+49 8551 9150 - 300

Hosting

24 h

DE, UK

+49 8551 9150 - 274

24 h

DE

AT

PL

CZ

+49 800 0855556

+43 800 312103

+48 800 684000

+ 420 731 182938

Mon. - Fri. 8:30 am - 6:00 pm

EMEA

+49 0800 82632374

24 h

DE

AT

NL

UK

CH

IT

Other countries

+49 800 1833973

+43 800 293390

+31 800 0223531

+44 800 25864737

+41 800 564555

+39 800 784231

+1 4087459500

24 h

DE

UK

CZ

PL

IT

+49 800 5253553

+44 1475 897 150

+420 27213 1316

0800 666 999

800 820 094

24 h

DE

CZ

NL

PL

+49 800 4638277

+42 800 142668

+31 800 55638277

00   800 44638277

24 h

Basic

Premium

Premium Plus

+353 61 260 101

+353 61 260 112

+353 61 260 112

Mon. - Fri. 8:00 AM - 8:00 PM

DE

UK

NL

NO

DK

BE

SE

FR

IT

+49 2241 955 89 99

+44 845 5087005

+31 858 880655

+47 85 404385

+45 78 775476

+32 78 480254

+46 10 1992577

+33 1 70618374

+39 042 6047505

24hr

DE

DE

CZ

NL

NL

PL

+49 800 1006711

+49 695 1709016

+420 800 555613

+31 800 0200940

+31 20 2008014

+48 08 004411811

Mon. - Fri. 8:00 AM - 6:00 pm

DE Software

DE Hardware

CH

+49 89 2423990-13

+49 89 2423990-18

+49 (89) 242 3990-27

Mon. - Fri. 9:00 am - 5:00 pm

Mon. - Fri. 1:00 am - 8:00 am

DE, AT, CH, CZ, PL, LI, TR, RU,

UA, HU

English-speaking

+49 211 96669666

 

+886 2 2552 1814

24hr

DE

AT

CH

PL

NL

IT

+49 180 6905959

+43 820 555644

+41 848 000195

+48 22 5834381

+31 20 7219080

+39 02 91198001

Only for Gold and

Platinum support levels!

DE

FR

UK

NL

+49 800 1844982

+33 800 913459

+44 800 014-8436

+31 800 0200733

24 h

DE

AT

NL

+49 40 54887560

+43 1 2360101

+31 252 621625

 

24 h

(8 am - 6 pm CET)

DE

EN

PL

+49 211 5632 1849

+420 28 408 4051

+48 22 537 50 97

Open-E_logo_emergency_phone_numbers

 

All support levels

24/7 Support

 

EMEA

24/7

 

+49 89 800777-16

+1 877 572-5134

 

SEP


Mon. - Fri. 9:00 AM - 5:00 PM


DE


+49 700 737 7877678

Utimaco
 


Mon. - Fri. 9:00 AM - 5:00 PM

DE

USA


+49 700 737 7877678


You can also contact our Thomas-Krenn service technicians via e-mail.

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