Get the Help You Need, When You Need It!


Support requests – Need to get in touch with the right service technician?

The following hotline numbers should help:   

 
Partner Availability  Countries / Languages  Telephone number


Support

24hr DE, UK
+49 (0) 8551 9150-500


Consulting

Mon. - Thurs. 7:00 am - 6:00 pm
Fri. 7:00 am - 3:30 pm

DE, UK
+49 (0) 8551 9150-300


Hosting

24hr DE, UK
+49 (0) 8551 9150-274

24hr

DE

AT

PL

CZ

NL

+49 (0) 800 0855556

+49 (0) 800 312103

0 800 684 000

272 089 410

+1 508 497 7901

Mon. - Fri. 8:30 am - 6:00 pm

EMEA

+49 (0) 0800 82632374


24hr

DE

AT

NL

UK

CH

IT

Other countries

+49 (0) 800 1833 973

+49 (0) 800 293 390

+49 (0) 800 022 3531

+49 (0) 800 015 0294

0800 564 555

800 784 231

+1 408 745 9500

 24hr

DE

NL

EMEA

0800 525 3553

+31 (0) 20 513 3939

+49 (0) 1805 253553

24hr

DE

CZ

NL

PL

00 800 44 638 277

800 142 668

00 800 44 638 277

00 800 331 1327

24hr

EMEA

Gold Support

Platinum Support

+1 353 61 260 101

+353 61 260 112

+353 61 260 101

Mon. - Fri.: 8 am - 8 pm

DE

GB

NL

NO

DK

BE

SE

FR

IT

+49 (2241) 955 89 99

+44 (845) 508 70 05

+31 (858) 88 06 55

+47 (85) 40 43 85

+45 (78) 77 54 76

+32 (78) 48 02 54

+46 (10) 199 25 77

+33 (1) 70 61 83 74

+39 (402) 604 75 05

 

DE

DE

CZ

NL

NL

PL

0800 100 6711

0695 170 9016

800 555 613

0800 020 0940

020 200 8014

008 004 411 811

Mon. - Fri.:  8 am - 6 pm

DE Software

DE Hardware

+49 (89) 242 39 90 - 13

+49 (89) 242 39 90 - 18

 

DE, AT, CH, CZ, PL

UK

+49 211 9666 9666

+44 1908 58 74 22

 

DE

AT

CH

PL

NL

IT

0180 590 59 59

0820 555 644

0848 000 195

22 583 43 81

020 721 90 80

0239 607 175

Only available for Gold and Platinum Support!

DE

FR

UK

NL

+49 (800) 184 4982

+33 (800) 913459

+44 (800) 014-8436

+31 (800) 0200 733

24hr

DE

AT

NL

+49 (0) 40 54 88 756 0

+43 1 2360101

+31 252 621625


You can also contact our service technicians via e-mail.
Start a support request here