Pickup & Return Service

This service does not include immediate exchange.
Please return the storage server or the defective components to us - they will be repaired for you immediately.

Express immediate-exchange

This service includes the immediate exchange for your server or defective components.

On-site service

This service includes the full on-site service.
Response time: Next Business Day for acceptance until 12 am.
For Austria and Switzerland reaction time comes up to 48 hours.