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Accessory for Suse Linux Enterprise Server 10 (Sles 10)

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Service 1 Jahr Update-subscription with standard support 1 Jahr Update-subscription with priority support
Duration of the Service & Support contract in months 12 12
Access on fixes and updates  
Technical support (e-mail)

Technical support via phone (9 am to 5 pm)
Reaction time 4h (6 am to 10.30 pm)
Technical support via phone (6 am to 10.30 pm)  
Reaction time (6 am to 10.30 pm)  

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