# Microsoft* Windows*-Specific Issues

Use the information in this table after you have reviewed common problems and solutions.

Problem | Solution
Event viewer message: A device attached to the system is not functioning | If there is a BIOS setting for "Plug and Play OS", it should be set to "NO" for all versions of Microsoft* Windows*.
After upgrading operating systems, Intel® PROSet is no longer available | If you are upgrading a Microsoft Windows operating system and you have Intel PROSet software installed, it will be deleted in the process. You will need to reinstall Intel PROSet.
Terminal Server support | When using Terminal Server, make sure only one session of Intel PROSet is open at any one time. Simultaneous sessions are not supported in Intel PROSet.
VMQ unexpectedly disabled when you team adapters together under Microsoft* Windows Server* 2012 | The VMQ structure was changed in Microsoft Windows Server 2012. Some older adapters do not support the new VMQ structure, instead relying on the older structure. Teaming an adapter that supports the new structure with an adapter that does not will disable the VMQ setting.