The certification "TIER III" is the second highest ranking that a CC can achieve concerning quality, availability and security. Only a few hosting providers in Germany are able to achieve this quality level.

The best location for your server >>

		A modern building with highest standards Thomas-Krenn.Inc. offers you carrier-neutral co-location-areas with 99,99 % available infrastructure in one of Germany`s most modern computer centers, in Avaya/Tenovis Databurg in Frankfurt/Main. Here your telecommunications- and data equipment is located on reliable areas with specified highest technical standards. Any telecommunication bandwidth and data availability fulfill highest requirements – the ideal solution for your internet presence, your computer center or your backup solution.

		Structural realization Area spatially separated from other users 24/7-access to own areas via card reader Double floor, height depending on location 30 – 60 cm Ceiling height from upper edge double floor: 270 to 430 cm Door height: 212 cm, width: 100 cm, resp. 251 cm height and 151 cm width Walls in F-90 quality No water-bearing tubes in the computer centers Freight elevator

		Refrigeration / air conditioning Room temperature 24 °C + 2/- 4 °C, monitoring via sensors Relative humidity 45% +/- 10%, monitoring via sensors Up to 1 kW/qm refrigerating capacity Cooling energy supply over neighboring engineering room; air guide is secured - depending on location - over automatic fire protection flap Fresh air supply over separate loop (ventilation system) with a fresh air rate of approx. 20 %, Safeguarding of the air ventilation ducts by fire protection flaps Air exchange is effected 3x per hour Rack cooling according to the „cold / warmth“ principle

		Fire protection / extinguishing system Optical/thermal fire detectors coverage on two levels (slab and double floor) Active fire extinguishing by Inergen-extinguishing system, double floor- and/or room extinguishing Option: Early fire detection (RAS-system) Possibility to choose the fire protection (active/passive)

		Security 24/7-access to own areas Loudspeaker system for important messages Video surveillance of the outskirt areas with recording over a period of three months. Option: Video surveillance of the rooms Fences for area restriction Access system with contact-free identfication system and documentation; access authorization is programmable specific to rooms 24/7 staffed control center on the area: Malfunction information are reported over central control technology Control center then acts upon escalation plan Information flow to the customer is agreed on in the user profile Security service 24/7 by security staff Access possibility for the customer 24/7 according to user profile Shielded location, not accessible to public view

		Connectivity - a good connection is important – however, it is more important not to overbook it A broad repertory of carriers - with presently more than providers – is available for Thomas Krenn.Inc. customers. To be able to accomodate highest possible security in this area, Thomas-Krenn.Inc. offers a redundant, 2-way carrier access. Primary the external connection is realized by two high-performance carriers, who - as strategical partners for large-volume data interface - offer Thomas-Krenn.Inc. a central competitive advantage: AboveNet and Telefonica. To minimize latencies and sources of errors, a direct Backbone-uplink exists at both providers. You may obtain a list of further carriers on request.

		Power supply The heart of each computer center - due to this reason real redundancy is of double importance here Fail-safe power supply due to two independent location feedings as well as UPS, batteries and grid replacement systemes with access on 200,000 kiloliters diesel For each customer rack: two separate electric circuits to two different UPS-systems with corresponding securing tails Up to 1 kW/qm electric power

		Our hosting partner - Filoo GmbH The Filoo GmbH works since over 7 years as a professioneller hosting- and hosting provider. In two locations in Frankfurt am Main the Langenberger company provides root servers, colocation and web space on the highest technical level. They connect privat customers and und business customers similarly. As the filoo GmbH acts as rull-service provider they are responsible for the implementation of our full management. Further tasks include the monitoring and provision of managed backups.