Advice & Support

We like to advise you

+49 (0) 8551 - 9150-0


24 / 7 technical support

+49 (0) 8551 - 9150-50

 
 
Don't compare
apples with pears!
   

 

 

Thomas-Krenn.Inc. stands for professional and high-quality server and system solutions which can be bought online.  Doing business with us means doing business with one of the largest server manufacturers in Germany . Depite our large business scale we are still flexible enough to be able to guarantee service, fair dealing and speed to its customers!

The server is the most important hardware of a company. If there are any problems the entire company will soon  be hindered in their work process. Employees won't be able to work anymore and customers won't be able to buy anymore. The result: Loss of time, money and customer within a matter of minutes. This is why it is not mainly the product price that matters when you invest in this area. The primary focus should be on quality, reliability and service. To achieve this you need the right partner.

We are not the cheapest - but we don't even want to be! 
Cheap can turn out to be quite expensive. And saving at the wrong end means putting less value on high quality, durable and resistant components, competent and correct advice or flexible and helpful serice. We pride ourselves of being regarded THE SERVER SPECIALIST of the industry. With Thomas-Krenn products you don't just purchase a device, you also get the commitment of an entire company. That is why our products are worth their price.


Buy the original!
Our online store is one of the most modern stores in Europe! We will not rest on our achievements but  will  constantly keep working on improvements and expansion to the benefit of our customers. This enables us to keep a leading position on the market while it provides our customer with the security of being in best hands when choosing the original. A lot of our employees are dealing with the ongoing optimization and contribute countless "little things"  to make shopping  at  the Thomas-Krenn.Inc online store a pleasant experience. The intelligent configurator prevents errors  during server compilation. You can even order comprehensive bundles including software. 

We test everything ourselves!
We neither rely on the manufacturer's data nor on compatibility and performance information of third parties -  we prefer playing it safely and test everything ourselves! Apart from extensive test set-ups, system, burn-in and performance tests we test ALL components with the current versions of the most popular  operating systems! These results can be found in your server's technical data sheet in our online store; thus you know whether the choosen components are suitable for your operating system.

Servers – Made in Germany!
All Thomas-Krenn.Inc servers are manufactured in Germany - by German employees. Some of them have been working with Thomas Krenn since the very beginning and play a vital part in the success of our company. Our staff are more than just employees; they are co-entrepreneurs with extensive professional competence, freedom for decisions and a strong awareness for customer service. Almost all employees come from our region and are  down-to-earth colleagues, who are closely connected to the company - staff turnover is unknown to us!
Based in the Bavarian town of Freyung we are able to control the quality of our products and can interrupt  the ongoing production at any time should there be short-term requests for alteration. With fexibility and a short production time  we are able to meet the needs of our customers  in a very effective way. Tailor-made and fast - none of our competitors is capable to offer a comparable level of delivery - Europe wide!
By the way: Even as far as individual parts are concerned we do not rely on our suppliers - we store all components centrally at our warehouse and can guarantee replacement immediatelly and by express. delivery. So if you need any replacement parts you will receive them on the following working day!

Versatile specialists!
Our customers have benefited from our specialists' versatile expertise for many years. No matter what it is about: (open-source) operating systems, virtualization, storage, cluster or hosting – we  have a competent consultant.for every field. Especially in the Linux environment we can look back on many years of experience and are therefore able to help quickly, competently and efficiently! It goes without saying that all our employees are certified. Your contact  person is always available via direct line. Furthermore, the extensive knowledge of  our technicians is available to customers at the Thomas Krenn Wiki - entirely following the idea of open-source knowledge.

Our Thomas-Krenn Wiki

Service – Made in Germany!
Free and highly skilled consulting is a matter of course for us. Furthermore, we also arrange support by our local partners's expert staff if necessary. Individual images or specific configurations can be provided, just like special arrangements for specific scenarios, performance or system tests.

From express replacement in advance to a 24/7-technician-hotline - you will receive the service you need. And even if it exceeds the usual needs, we are able to assist: We will gladly take care of  customs clearance for non- EU-member countries, arrange urgent courier trips or take care of remote-services and upgrades. You can rely on that.

Individual project support!
Purchasing a new server sometimes doesn't suffice. Extensive projects need to be addressed, IT solutions have to be found or a new infrastructure has to be created. The size of your project does not matter. For  special and individual taks we offer our customers tailor-made project monitoring by our specialists., including expert advice as well as individual  implementation, e.g. concept development, test positioning, current measurement, image fueling, etc.

Speed is (y)our success!
No company can afford to wait long - this is also true when it comes to new hardware that has just been ordered. Thomas Krenn is the only company able to deliver the servers you ordered Europe wide within 24 hours! Speed is (y)our success.

WE INVITE YOU!
Visit our transparent production and see with your own eyes what a Thomas Krenn Server consists of. Assure yourself that we haven't promised too much. Look and see why we are a leading server specialist and what quality means to us!

 

 

Yours,

 

 
We are not the cheapest
Buy the original
We test everything 
Server - Made in Germany
Specialists - for all cases
Service - Made in Germany
Individual Project Support
Speed is (y)our success
WE INVITE YOU!